Privacy Policy

1. Introduction and Agreement

  • This Privacy Policy is a legal document that outlines our commitment to protecting the personal data of our clients and business partners.

  • Our data practices are governed by and construed in accordance with the Oman Personal Data Protection Law (Royal Decree No. 6/2022).

  • By accessing our website forsah.om or utilizing our services, you acknowledge that you have read and understood these practices.

  • We reserve the right to update this policy periodically to reflect changes in legal requirements or our operational procedures.

2. Detailed Information We Collect

  • Personal Identity Data: We collect full names, job titles, and copies of identification or passports when necessary for formal commercial transactions.

  • Professional Contact Data: We collect corporate email addresses, direct telephone numbers, and WhatsApp contact details for efficient business communication.

  • Business and Tax Data: We collect Commercial Registration (CR) certificates, Tax Identification Numbers (TIN), and registered business addresses to verify the legitimacy of contracts.

  • Trade Interest Data: We collect information regarding the specific Omani products you are interested in, such as Dates, Seafood, or Agricultural goods.

  • Automated Technical Data: We collect Internet Protocol (IP) addresses, browser types, operating systems, and the specific links you click within our website.

  • Geographic Location Data: We may collect approximate location data to provide services and offers tailored to your specific time zone and logistics requirements.

3. Methods of Data Collection

  • We collect data that you provide directly when filling out “Contact Us” forms or submitting Requests for Quotations (RFQs).

  • We gather information through official email correspondence and through our verified social media or professional networking accounts.

  • We automatically collect data through Cookies and similar tracking technologies during your visit to our website.

  • We may obtain data from public sources, such as Chambers of Commerce or professional platforms (e.g., LinkedIn), to establish B2B relationships.

4. Purposes of Data Processing (Why We Use Your Information)

  • We use your data to prepare and present commercial offers, tenders, and quotations requested by your organization.

  • We utilize contact information to coordinate shipping, customs clearance, and logistics with suppliers and exporters.

  • We use your email address to send updates regarding new investment opportunities and export-ready products in the Sultanate of Oman.

  • We process data to analyze and improve our website performance and to customize content for the business sector.

  • We use financial records to ensure accurate invoicing, payment processing, and compliance with Omani tax regulations.

  • We process data to manage registrations for professional training programs and internships offered by our institution.

5. Disclosure to Third Parties

  • We share your data with shipping and logistics companies to ensure the physical delivery of goods to their final destination.

  • We disclose necessary information to banks and financial institutions to facilitate Letters of Credit (LC) and international wire transfers.

  • We share data with Omani government authorities (such as the Ministry of Commerce and Industry) when required by law to document trade deals.

  • We share technical data with trusted IT service providers for web hosting and CRM management to ensure platform stability.

  • We strictly prohibit the sale or trade of your personal data to any third parties for their independent marketing purposes.

6. International Data Transfers

  • Given the nature of international trade, your data may be transferred to and processed in countries outside of the Sultanate of Oman.

  • We implement strict contractual safeguards to ensure that your data remains protected according to international privacy standards when shared with global partners.

7. Data Security and Protection

  • We employ advanced encryption technologies (such as SSL) to protect data during transmission over the internet.

  • We enforce strict access controls, ensuring that personal data is only accessible to authorized personnel who require it for business operations.

  • We conduct regular security audits of our digital infrastructure to identify vulnerabilities and prevent unauthorized access or data breaches.

8. Data Retention Period

  • We retain your personal data for as long as your business account is active or as needed to provide our services.

  • Legal and financial records are retained for a period of 10 years (or as required by Omani law) for auditing and compliance purposes.

  • Marketing communication data is retained until you withdraw your consent or unsubscribe from our mailing lists.

9. Your Legal Rights

  • You have the right to request a copy of all personal data we hold about you at any time.

  • You have the right to rectify any inaccuracies in your data or update obsolete information (such as changes in contact details).

  • You have the right to request the deletion of your data from our systems, provided there is no conflicting legal obligation to retain it.

  • You have the right to object to the use of your data for direct marketing purposes.

10. Official Contact Information

  • For any inquiries or requests regarding your data privacy, please contact our Data Protection Officer at:

  • Email: info@forsah.om

  • Official WhatsApp: +968 9197 7991

  • Mailing Address: Muscat, Sultanate of Oman – Forsah for Business & Investment.